About ChainWise

Built by victims, for victims.

Our founders lost six figures to a 2018 exchange hack and were told nothing could be done. They proved otherwise. Today ChainWise runs the playbook they wished had existed — for thousands of clients across 40+ countries.

The ChainWise team
What we stand for

Six principles, zero compromise

Victim-first

We've been on your side of the table. Empathy isn't a script — it's the whole job.

No false hope

If recovery isn't realistic we say so on day one. No padded retainers, no theater.

Success-aligned

Bulk of our fee triggers only on funds returned. Our incentives match yours.

Evidence over opinion

Every claim in our reports is sourced to a transaction hash you can verify yourself.

Transparent process

Live case portal. You see exactly what we see, every step of the way.

Defensible work

Court-ready by default. ACFE certified examiners. Hash-chained manifests on every report.

Leadership

The people on your case

Investigators, lawyers, ex-exchange compliance officers — under one roof.

Bernardo Victor
Bernardo Victor
Co-founder & CEO

Built ChainWise from a single case into a global recovery operation across 40+ countries.

Michael Moser
Michael Moser
Head of Investigations

Former cybercrime unit lead. ACFE-certified. Directed 600+ forensic traces since 2019.

Andrea Lopez
Andrea Lopez
Director, On-Chain Forensics

Built clustering and heuristics tooling used by three top-10 exchanges. Multi-chain expert.

Raphael Keller
Raphael Keller
General Counsel

Cross-border civil seizure and Mareva orders across US, UK and EU jurisdictions.

Our story

From one stolen wallet to a global team

2018
The hack

A co-founder loses $240k in an exchange breach. Every 'recovery service' contacted turns out to be a scam itself.

2019
First trace

Self-trained in on-chain forensics. Recovers $190k by liaising directly with the destination exchange.

2020
ChainWise founded

Core team assembled. First 50 cases handled pro-bono to build playbooks.

2022
ACFE certification

Whole team becomes Certified Fraud Examiners. Reports accepted in US, UK, EU courts.

2024
Cross-chain at scale

Tooling expanded to 30+ chains; signed-report verification launched.

2026
$140M traced

More than 1,200 victims served. Average first report in under 72 hours.

Global reach

Coverage where it counts

Crypto crime is borderless. So is our work. We hold active liaison relationships with 60+ exchanges and counsel partnerships across major jurisdictions.

40+ countries served
60+ exchanges on liaison
12 legal partner firms
100% ACFE-certified team
United States
United Kingdom
Germany
Switzerland
Singapore
UAE
Australia
Canada
Netherlands
France
Spain
Japan
Hong Kong
Israel
Brazil
Mexico
South Africa
India

What we don't do

Recovery scams target people who've already been victimized. Here's what a legitimate firm — including us — will never do:

  • Ask for your seed phrase, private key, or wallet password
  • Guarantee recovery before reviewing your case
  • Demand large upfront crypto payments
  • Cold-DM you on Telegram, WhatsApp or Twitter
  • Use 'special hacker tools' that aren't on-chain analytics
  • Promise turnarounds in 24 or 48 hours

Ready when you are.

Talk to an investigator today — no commitment, no fee.

24h response · 24h triage · 100% confidential